telos policies

Telos is a 501(c)3 Christian non-discriminatory non-profit organization that makes available all of our services without regard to race, color, sex, age, disability, national origin, religion, or political orientation.

ThE USE OF OUR SERVICES, including the hiring of our event speakers, INDICATES THE ACCEPTANCE OF THE FOLLOWING POLICIES:

FEES AND PAYMENT

Unless the client is eligible for free services, the client will pay in full for any service in which he or she is enrolled in advance. The service will be provided at the agreed upon time/schedule.  

NO-SHOW and CANCELLATION POLICY for LIFE-COACHING SESSIONS

A client is considered a “no-show” if he/she fails to show up online to the session within fifteen (15) minutes of the designated start time. If the Client is over fifteen (15) minutes late, the session will be canceled. After two (2) cancellations of this manner, Telos reserves the right to terminate contract with the client and payment will not be refunded.  This is due to the respect we have for our life-coaches’ time and schedules.

RESCHEDULING POLICY for ONLINE LIFE COACHING SESSIONS

Telos requires that you provide us with 24-hours of notice of a cancellation or of the need to reschedule.  If we are not given 24-hour notice, you will be charged for the cost of the session/event.  This policy is in place because of the following conditions: the appointment slot could have filled with another client, our coaches spend time preparing for each of their sessions, our coaches/speakers must make plans around session times/dates. Please note: Extenuating circumstances are acknowledged.  

NON-SOLICITATION

Client agrees that he/she will not solicit any employees of Telos Educational Ministries to work for his/her own or any other personal or business ventures. Client agrees that during the period of contract and for a period of two (2) years immediately after termination of this agreement, Client will not, either directly or indirectly for himself/herself or for any other person, attempt to solicit, divert or take away any of the employees of telos educational ministries with whom Client has become acquainted during Client’s contract.

LIMITATION OF LIABILITY AND INDEMNITY

In no event will Telos Educational Ministries be liable for any direct or indirect damages arising out of access to or use of our services beyond the service-fee received from clients.  As a condition of use of this service, Client agrees to indemnify Telos Educational Ministries from and against any and all liabilities, expenses (including legal fees) and damages arising out of or related to the carrying out of the services rendered.

REFUND POLICY

Telos Educational Ministries reserves the right to refuse a refund for any completed life-coaching or training session. In the case where the coaching or training package is partially completed, the balance will be refunded. There is up to a $25 charge from the credit card company to process any refund.  

NO WARRANTIES

Telos Educational Ministries cannot make promises or warranties with regards to a client’s performance as a result of any service provided.  We pledge to do our best to motivate, encourage, and instruct each and every one of our clients to make measurable gains in some aspect of learning and life.  

SEVERABILITY

This contract may be ended by either party by providing notification one week before the end of this agreement. 

ADDITIONAL ACKNOWLEDGMENTS

Both parties acknowledge and agree that: (a) the parties are executing this Agreement voluntarily and without any duress or undue influence; and (b) the parties have carefully read this Agreement and have asked any questions needed to understand the terms, consequences, and binding effect of this Agreement and fully understand them.